Wednesday 7 March 2018 at 10:00am (AEDT)
How do you attract and retain customers in a world where they’re writing the rules?
Businesses must now operate in a highly contested global marketplace where customers demand a personalised experience across multiple channels. Customer experience has evolved rapidly as digital technology has advanced. At a time when customers have far more choice of channels and providers, loyalty is no longer a given — it must be won.
Join Isabella Villani and Simon Bennett of Exceed Global and Gauthier Delmee of Cyara, to talk about what it means to go from Good to Great CX.
Don’t miss out - register now!
For copies of Isabella Villani’s book, Good to Great CX – CX Strategy to Execution, visit www.goodtogreat.com.
If you are interested in engaging Isabella to present on CX to your organisation, please do not hesitate to contact us.