One of Isabella's great abilities is to bring the customer into the room, focusing on the individual and their experience doing business with you.

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Isabella empowers Australian enterprises & government to become world class through great customer experience in her role as Company Director and Chief Customer Officer at Exceed Global.

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Inspire your team and clients to care about CX by leveraging Isabella's extensive experience to deliver speaking engagements that stand out. 

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You can't deliver a great customer experience without a great employee experience. Develop your staff and shift your organisation from good to great CX with Isabella's training and workshops.

“Understanding where to start Customer Experience Journey Mapping was a daunting task for me.  After attending Exceed Global – Customer Journey Mapping Training with Isabella Villani, I am able to confidently lead and apply the process, resulting in providing exceptional customer service for our community”.

FIONA BARRIENTOS | CUSTOMER EXPERIENCE MANAGER | YMCA CASEY