Embracing Diversity and Inclusion in the Workplace
About the program
This two-hour training program is aimed at improving your ability to understand diversity, both in the workplace with colleagues and with customers. The course provides you with an understanding of what diversity and inclusion actually mean, and how they impact ourselves as well as others.
As part of the journey during the session, we will raise your awareness of your own values, beliefs and biases. The interactive training program gives you an enhanced understanding of diversity in the workplace.
The program includes presentations combined with interactive breakout sessions, providing you with the opportunity to practically apply your learning.
This course can be modified for leaders to include modules on managing in a diverse environment.
Learning outcomes
- Embrace the meaning of diversity and the different ways it presents itself in society.
- Understand diversity and the benefits, as well as the challenges, of working with people from a diverse background (both employees and customers).
- Gain awareness of your own perspective and any biases you may have, and how these can impact your interactions with people.
- Discover tools you can adopt to become aware of your own values, beliefs and biases.
- Understand how diversity can positively enhance the customer experience.
- Learn tips to embrace diversity and inclusion so the workplace is a positive environment for all.
Enquire
Ask about this program.
Tell Isabella about your team and what you need. She will come back with an approach, availability and a quote.